DRAFT — PENDING LEGAL REVIEW. This document has not been reviewed by a lawyer. It describes the intended data handling practices and will be updated before enquiry submissions are enabled.

Legal

Privacy Policy

Operated by Mikatech Pty Ltd · Last updated: pending review

Overview

Mikatech Pty Ltd (“MikaOps”, “we”, “us”) is committed to protecting your personal information. This policy explains what information we collect through the MikaOps website enquiry form, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies only to information collected through the enquiry form at mikaops.com.au. It does not govern information collected through other channels.

Information we collect

When you submit the enquiry form we collect the following personal information that you provide:

  • Full name — to address you correctly in our response.
  • Work email address — to reply to your enquiry.
  • Business or company name (optional) — to understand your business context.
  • Description of requirements — to understand how we may be able to help. Please do not include sensitive personal information (for example health, financial, or legal details) in this field.
  • Service interest and timeframe — to provide a relevant response.

We also automatically receive your IP address and browser information via our hosting provider (Vercel) as part of standard web server operation. This information is not linked to your enquiry and is subject to Vercel’s Privacy Policy.

How we use your information

We use the information you submit only to:

  • Review your enquiry and prepare a response.
  • Contact you at the email address you provided.

We will not:

  • Add you to a mailing list or marketing list.
  • Send you promotional or unsolicited communications.
  • Sell, rent, or share your personal information with third parties for their marketing purposes.

How we store and share your information

Enquiry submissions are delivered by email to the MikaOps business inbox via Resend (an email delivery service). Resend processes your personal information as a data processor on our behalf. We do not store enquiry data in a separate database.

Your information is retained in our inbox for as long as reasonably necessary to respond to your enquiry and for normal business record-keeping purposes.

Our website is hosted on Vercel, which may process request data as part of its infrastructure.

Your rights

Under the Privacy Act 1988 (Cth) you have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate personal information.
  • Request deletion of personal information we hold, subject to any legal retention obligations.
  • Complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have not handled your personal information in accordance with the APPs.

Contact us about privacy

To exercise any of the rights above, or to ask a question about how we handle your personal information, please contact us at the business email address listed on the MikaOps website once it is published. Alternatively, you can submit an enquiry describing your request.

Changes to this policy

We may update this policy from time to time. Material changes will be indicated by an updated “last updated” date at the top of this page. We encourage you to review this page periodically.